Terms & Conditions

Last Updated: [Feb 9, 2026]

These Terms & Conditions (“Terms”) govern access to and use of the products and services provided by Infinite GTM Solutions Inc. (“Company”, “we”, “us”, or “our”), including the iGTM platform and related services.

By purchasing or using the Software or Services, you agree to these Terms.

1. Scope

These Terms apply to:

Software

The iGTM platform used to support prospecting, inbound lead follow-up, communication workflows, and sales development operations.

Services

Optional add-on services including the Fractional SDR Program, consulting, and sales training.

Services require an active Software subscription and cannot be purchased independently.

2. Software Platform

The Software provides tools designed to support sales development and lead engagement activities.

Features may include:

• dialing and call management
• messaging and sequence automation
• prospect and lead engagement workflows
• inbound lead follow-up
• analytics and reporting
• call recordings and activity tracking
• CRM integrations

Features may evolve or change over time.

3. Software License

Customers are granted a limited, non-exclusive, non-transferable right to access and use the Software during an active subscription.

All Software and related intellectual property remain the property of Infinite GTM Solutions Inc.

Customers may not:

• resell or sublicense the Software
• reverse engineer or copy the platform
• use the Software to build a competing product
• use the Software for unlawful activities

4. Fractional SDR Program

The Fractional SDR Program provides shared sales development resources to support prospecting and lead engagement.

The program includes:

• campaign setup and messaging development
• outbound prospecting
• inbound lead follow-up
• messaging sequences and workflow automation
• SDR training and campaign management
• reporting and activity dashboards

Program Scope

The Fractional SDR Program operates using shared SDR resources.

Outreach activity will include approximately 2000 outbound dials/month, averaging about 100 dials/business day.

Activity levels may vary depending on campaign conditions, data availability, and prospect responsiveness.

The Company allocates personnel and operational resources at its discretion and does not guarantee specific personnel assignments.

5. Qualified Meetings

A meeting is considered qualified when:

• the prospect attends the scheduled meeting
• the prospect meets the agreed qualification criteria defined with the Customer

Meeting outcomes or sales conversion are not guaranteed.

6. Fractional SDR Fees

The Fractional SDR Program is billed at:

$4,999 USD per month

The program requires a minimum three (3) month contract term.

Meeting Fees

Qualified meetings are billed at $200 per qualified meeting.

Meeting fees are calculated monthly and billed on the first (1st) day of the following month based on meetings delivered during the prior month.

7. Payment Terms

Payments are processed through third-party providers such as Stripe.

Subscriptions may be billed monthly or annually depending on the selected plan.

The billing cycle does not modify the length of the contract term.

By completing payment, the Customer authorizes recurring billing and automatic renewal according to the contract terms.

Failure to complete payment may result in suspension or termination of access.

8. Contract Term

Software Subscriptions

All Software subscriptions are entered into on an annual (12-month) contract term, unless otherwise agreed in writing.

Software subscriptions may be billed monthly or annually, but the billing frequency does not modify the length of the annual contract term.

Fractional SDR Program

The Fractional SDR Program operates on a quarterly contract term consisting of three (3) months.

The program is billed quarterly or annually.

9. Cancellation

Customers may cancel by providing at least thirty (30) days written notice prior to the end of the contract term.

If notice is not provided within this timeframe, the subscription will automatically renew for the next contract term.

Cancellation does not eliminate payment obligations already incurred.

10. Refund Policy

Software

Software subscriptions are billed in advance and are not refundable.

Services

Due to the allocation of personnel and campaign preparation, all payments for Services are non-refundable.

11. Customer Responsibilities

Customers are responsible for:

• defining target customer profiles and qualification criteria
• providing messaging inputs and campaign direction
• maintaining required integrations
• responding to meetings, leads, and opportunities

The Company is not responsible for inaccuracies in data provided by the Customer.

12. Account Security

Customers are responsible for all activity under their account, including actions by employees, contractors, or authorized users.

Customers must maintain account credential security and notify the Company promptly of unauthorized access.

13. Acceptable Use

Customers may not use the Software to:

• send unlawful spam or unsolicited bulk communications
• conduct fraudulent or deceptive activity
• scrape data in violation of platform terms
• disrupt or abuse system infrastructure

The Company may suspend or terminate accounts that violate these rules.

14. Communication Compliance

Customers are responsible for ensuring communications conducted using the Software or Services comply with applicable laws, including telemarketing, anti-spam, and privacy regulations.

The Company provides tools and services but does not control Customer messaging, contact lists, or communication strategy.

15. Third-Party Services

The Software may integrate with third-party providers such as CRM systems, telecommunications providers, or data vendors.

The Company is not responsible for outages, policy enforcement, or service changes from third-party providers.

16. Customer Data

Customers retain ownership of their contact lists and Client Data.

Customers grant the Company a limited license to host, process, and transmit Client Data in order to provide the Software and Services.

The Company may use anonymized and aggregated data to operate, improve, and market the Service.

17. Marketing and Publicity

The Company may reference the Customer as a client and may use the Customer’s name and logo in marketing materials, including customer lists, case studies, presentations, and promotional content, unless the Customer requests removal in writing.

The Company may also use aggregated and anonymized platform usage or campaign performance data for analytics, benchmarking, marketing, and service improvement purposes.

Such data will not identify individual customers, prospects, or confidential business information.

18. Results Disclaimer

The Company does not guarantee meetings, pipeline generation, response rates, revenue outcomes, or sales performance.

Sales outcomes depend on factors outside the Company’s control.

19. Limitation of Liability

To the maximum extent permitted by law, the Company’s liability shall not exceed the fees paid by the Customer during the previous three (3) months.

The Company shall not be liable for indirect damages, lost revenue, lost profits, or regulatory penalties.

20. Indemnification

Customers agree to defend and indemnify Infinite GTM Solutions Inc. from claims, penalties, or damages arising from:

• the Customer’s communications or outreach activities
• violations of telemarketing or anti-spam laws
• the Customer’s contact lists or Client Data
• breach of these Terms

21. Termination

The Company may suspend or terminate access if the Customer:

• violates these Terms
• fails to make required payments
• uses the platform unlawfully

Termination of Software access may also terminate associated Services.

22. Governing Law

These Terms are governed by the laws of British Columbia, Canada.

23. Updates

The Company may update these Terms periodically.

Continued use of the Software or Services constitutes acceptance of the revised Terms.

24. Contact

Questions about these Terms: info@igtm.ai