Privacy Policy

Privacy Policy for Infinite GTM Solutions Inc.

Last Updated: May 29, 2025

Infinite GTM Solutions Inc. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI outreach services. This policy applies to all data collected through our website at https://igtm.ai and any related platforms or communications.

1. Definitions

• Service: The website and platform operated by Infinite GTM Solutions Inc.
• Personal Data: Information that can identify an individual.
• Usage Data: Data collected automatically through your interaction with our platform.
• Cookies: Small data files stored on your device.
• Data Controller: We determine the purpose and means of processing your data.
• Data Processor: Third parties who process your data on our behalf.
• User/Data Subject: Anyone who uses our services.

2. Information We Collect

• Personal Data: Name, email, phone number, billing info, job title.
• Campaign Data: Contact lists, content, reply metrics.
• Usage Data: IP, browser, device ID, session duration.
• Other Data: User communications, CRM syncs, and optional business profile data.

3. How We Use Your Data

We use your information to:

• Deliver and manage services
• Improve platform functionality and analytics
• Respond to inquiries and support tickets
• Enforce terms and comply with law
• Market and promote our services (you may opt out)
• Provide reporting and performance visibility to clients

We may use examples of content or performance for marketing purposes (e.g., case studies, benchmarks) and may anonymize only where necessary.

4. Cookies, Tracking & Remarketing

We use cookies, tags, beacons, and scripts to analyze site use, secure the platform, and deliver relevant ads.

Types of cookies:

• Session cookies
• Preference cookies
• Security cookies
• Advertising cookies

You can control cookies via your browser. Some features may be disabled if cookies are declined.

Remarketing

We may use remarketing services to advertise on third-party websites based on your previous visits to our site. Cookies and pixels may be used by third-party vendors to serve ads based on your past visits to our website. You can opt out of personalized advertising through your browser settings or through industry opt-out tools such as the Network Advertising Initiative or the Digital Advertising Alliance.

5. Data Sharing

We may share your data with:

• Vetted service providers and processors necessary to provision, support, and improve the platform.
• Legal authorities to comply with obligations.
• Buyers/successors in a merger or acquisition.

We do not sell your personal or campaign data.

6. Data Transfers

We may transfer your data internationally (including to Canada and the United States). We rely on contractual and legal safeguards to protect transferred data.

7. Data Retention

We retain data as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us.

8. Data Security

We employ administrative, technical, and physical safeguards to protect your data. However, no method is 100% secure.

9. Your Rights (GDPR, CCPA, CalOPPA)

Depending on your jurisdiction, you may have rights to:

• Access the data we hold about you
• Request correction or deletion
• Object to processing or restrict use
• Data portability
• Withdraw consent

To exercise any rights, contact annabelle@igtm.ai. We may verify your identity before fulfilling requests.

Do Not Track (CalOPPA)

We honor "Do Not Track" browser settings and do not use tracking when they are enabled.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe we have, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy. Material changes will be posted with an updated date and/or sent via email.

12. Contact Us

• Email: annabelle@igtm.ai
• Mail: 3106-198 Aquarius Mews, Vancouver, BC, V6Z 2Y4

By using our services, you consent to this policy.

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